Legal

1. Introduction

Shop40 (https://shop40.co) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:
– Personal details (e.g. name, email, phone number, address)
– Payment information (e.g. mobile money, card details)
– Order and transaction history
– Technical data (e.g. IP address, browser type, device info)
– Customer service communications

3. How We Use Your Information

Your data is used for the following purposes:
– To process orders and deliver products
– To communicate order updates or promotions
– To improve our website and user experience
– To detect and prevent fraud or abuse
– To comply with legal obligations

4. Sharing of Information

We do not sell your personal data.
We may share your information with:
– Payment processors (e.g. M-Pesa, Airtel Money)
– Shipping partners and logistics providers
– IT service providers for site maintenance
– Government or law enforcement if legally required

5. Data Retention

We retain your information as long as necessary to provide our services and for legal, accounting, or reporting purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:
– Access and review your personal data
– Request correction or deletion of your data
– Opt-out of marketing communications

8. Use of Cookies

Our website may use cookies to enhance user experience, track performance, and personalize content. You can manage cookie preferences in your browser settings.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected]